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To Open A Medical Claim: Call Before Seeking Treatment
- Please contact Allianz Global Assistance before seeking treatment. An agent will provide you with a referral to the nearest available medical facility, arrange billing on your behalf whenever possible, and advise you of important information related to the claims process.
- In a serious medical emergency, get to a hospital and have a family member or friend call on your behalf once you are at the facility and within 24 hours of admission.
- Obtain a claim form within 30 days of occurrence by calling Allianz Global Assistance at .
- Review and complete the proper claim form either by completing it in writing or using fillable pdf format. Then mail it or email your completed form to the address or email provided in the form along with any required documentation that is outlined in your Policy or your claim form.
- Submit your completed claim form within 90 days of the date the service was provided or the emergency situation occurred.
When Should You Buy Travel Insurance
The question now then is, when should you buy travel insurance?
You can buy travel insurance up until the start date of your trip. Most insurers will not cover a trip that has already began with the exception of World Nomads. Note that if you ever do make a claim, you may well be asked to provide evidence of the start date so I do not recommend trying to hoodwink insurers be totally honest or it will come back on you.
However, in our experience, the earlier you book your travel insurance, the better. This is for a number of reasons
Things sometimes go wrong before the trip even starts. For example, what if the airline goes bust the next day after you buy your ticket?! This happens to 1000s of people every year. Or what if you get very sick a week before flying and have to cancel?! If you have the right travel insurance in place, your insurer may cover you in these scenarios.
Secondly, the vast majority of policies include a cooling off period. This is a period of time when you can cancel the policy and get all of your money back. We suggest using the cooling period to read through the policy documents and ensure that the cover fully meets your needs. If upon a closer look it does not, you have time to either contact the insurer and amend the policy, or cancel it and obtain more suitable travel insurance from somebody else.
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The Online Travel Insurance Claim Process
Once youre ready to go, youll want to navigate to the online claims submission page on your desktop, tablet or mobile device. Then, follow these steps:
1. Help Allianz Global Assistance look up your policy. You can do so either by logging in or entering the following details:
- The type of plan youre submitting a claim for
- Your email address or policy number, the latter of which youll find in your policy documents
- Your departure date or policy purchase date 2
2. Enter the details of the loss you experienced during your trip, including the types and the monetary amount of each. 1
3. Next, youll need to upload supporting documentation, which will be determined by your type of claim. For example, if youre submitting a trip cancellation claim, youll need to upload the following:
- Trip itinerary
- Proof of payment, including receipts and credit card statements.
- Penalty/refund information, which is needed to substantiate payments were nonrefundable and, if applicable, if there were any pertinent refunds or penalties.
- Proof of incident, which could include a police report, or in the case of a medical event, a physician visit summary or other documentation .
- Letter from employer, if applicable, to verify relocation, reason for leaving, etc.
Again, this is just an example of needed documentation for a trip cancellation claim. You can find documentation needed for all types of claims here.
How To File A Travel Insurance Claim Online
If youre reading this article, youre likely filing a travel insurance claim.
That mere fact alone comes with a bit of good news and bad news.
The bad news is that something has gone awry with your scheduled trip. Maybe someone became ill before the plane even left the runway or the plane left the runway without your bags, for example.
But the silver lining is that you have purchased a travel insurance plan. And if youve purchased that plan from Allianz Global Assistance, then you should prepare for a quick and convenient process to make sure that claim lands in our hands with everything it needs to be processed accordingly.
In fact, you can even submit a travel insurance claim online. So, whether youre uploading numerous supporting documents or inputting the account information for your preferred payment method, youll experience a user-friendly interface that wont leave you second-guessing the process.
Here is a step-by-step rundown of the process for filing a travel insurance claim online with Allianz Global Assistance. 1
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Donotpay Helps You File Your Allianz Travel Insurance Claim In No Time
DoNotPay assists you with various types of insurance claims efficiently. We can help you submit an Allianz travel insurance claim, and here is how to do it:
DoNotPay will file an Allianz travel insurance claim using the data you have provided, and their representative will get in touch with you at their earliest convenience.
We can also help you file your travel, car, property, and unemployment insurance claim fuss-free!
Notify Your Travel Providers As Soon As Possible
Failing to show up at the airport/cruise dock/hotel is not the same thing as officially canceling a trip. You need to let your travel suppliers know youre not coming within 72 hours of discovering that you will need to cancel your trip. If you notify travel suppliers any later than that, and your refund is reduced as a result, your trip cancellation benefit will not cover the difference. What if youre too sick to call? If a serious illness, injury or medical condition leaves you unable to notify your travel suppliers within 72 hours, you must contact them as soon as you can.
Allianz Travel Insurance Policies
Allianz are a major financial service provider and as such, they offer quite a few different cover types, policies and plans aimed at different travellers. Were now going to quickly run through them and examine the crucial differences between them.
Firstly, Allianz can offer travellers 2 main types of policy. Within these main policy types are little variations. The main policy types are OneTrip and AllTrips.
As the name kind of suggests, OneTrip covers one single, specific trip generally with a fixed start and end date. For example, if you are headed to Amsterdam for 4 days next June and then coming home, that is One Trip.
AllTrips on the other hand covers any and all trips that you make in a one year period. The period runs from the date you take out the policy, or a date of your choosing, and lasts for 365 days . You can take an unlimited number of trips in the year, and spend a total of up to x days traveling. Do be sure to note that all of your chosen destinations are covered by the policy though, otherwise you may need to obtain additional cover.
Within both the OneTrip and AllTrips umbrellas are 3 variations which vary depending on how much cover you want and how much you want to pay.
- OneTrip Basic
This policy covers all of the travel insurance basics such as medical costs, cancellations and lost luggage. Look at it as the entry level classic cover if you like.
The plan may be able to offer
- OneTrip Prime
Missed Connection Coverage up to $800.
- OneTrip Premier
How To File A Medical Claim
If you experience a medical emergency, please contact Allianz Global Assistance prior to seeking treatment so we can refer you to a reputable medical provider and arrange for medical bills to be sent directly to our office.
For serious medical emergencies, please contact Allianz Global Assistance once emergency services have been notified To file a claim for Out-of-Country medical expenses, please call us toll-free at 1-833-358-0573 and we will be happy to help you. If you are outside of North America, we can also be reached by calling 519-514-2215 collect.
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What Does Travel Insurance Cover
To help you to decide whether you personally do need travel insurance, lets take a general look at some of the things Travel Insurance can help with, and where you would be without it.
- Lost Luggage
Luggage gets lost both on planes and in airports. It shouldnt happen, but it sure as hell does. In fact, the aviation watchdog states that 5.73 items of luggage are lost for every 1000 passengers. That means that if you take 10 flights, then there is a 5% chance of your luggage getting lost forever. Some airports and airlines lose more baggage than others but all of them are equally as obtuse and obstructive when it comes to trying to make a claim.
Lost luggage can ruin your whole trip. I mean, imagine you head to Iceland and they lose all your cold weather gear?! That in itself is bad enough but replacing everything you own can mean you then have to find $1000 to replace your clothes, and get a new camera. Any decent travel insurance policy usually covers lost luggage, usually up to at least $1000.
- Medical Bills
Foreign medical care costs can be very high. Our founder Will Hatton was once hospitalised in Costa Rica and ran up bills in excess of $10,000. More recently he spent 1 night in a Thai hospital, was billed $1,000 and his passport was used as a ransom . Personally, I dont have $10,000 to pay to Costa Rican Doctors, but I do have maybe $50 to buy myself a travel insurance policy.
- Travel Disruption & Cancellation
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The Way To Complete The Allianz Claim Form On The Internet:
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Does Travel Insurance Cover Covid
When COVID-19 first rocked the world in 2020, most travel insurers were quick to invoke their cancellation clauses and pull all cover relating to either illness, cancellation or disruption caused by the pesky pandemic.
These days, most insurance providers are offering some form of COVID coverage included within their policies, but some are more useful than others. Whilst many now cover hospitalisation caused by COVID infections, fewer are offering any kind of cover for disruption or cancellation such as being refused boarding on a flight for displaying symptoms, or having to cancel your trip because of a positive test.
Whilst the pandemic has largely subsided, COVID is still able to severely disrupt travel plans. Therefore do consider paying close attention to the finer details of any insurers COVID-19 cover.
Both World Nomads and SafetyWing can offer COVID-19 coverage in their policies and may be able to cover you for illness, evacuation cancellation and interruption.
Quick Guide On How To Complete Allianz Claim Form
Forget about scanning and printing out forms. Use our detailed instructions to fill out and eSign your documents online.
SignNow’s web-based program is specifically created to simplify the management of workflow and improve the entire process of competent document management. Use this step-by-step instruction to complete the Allianz claim form promptly and with ideal precision.
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Need Help With Filing Your Claim
For a step-by-step walkthrough of the claims process, watch our video below:
Terms, conditions, and exclusions apply. Please see your plan for full details. Benefits/Coverage may vary by state, and sublimits may apply.
*A travel supplier’s cessation of operations due to its financial circumstances may not be available as a covered reason under all plans.*Rental Car Damage and Theft Coverage, when purchased as part of an annual plan, is not available to KS, TX, and NY residents. For WA residents, it may not be available in all plans. See your plan details for additional information.
Who Is Allianz Travel Insurance Suitable For
So as you can see, Allianz offers a lot of different policy types for a lot of different people. Allianz Travel Insurance may therefore be suitable for the following kinds of travellers
- Annual Travelers With the Allianz annual plan, you may be covered for a full Gregorian year! Your whole rotative journey around the sun may be covered in the policy no matter how many times you travel! Annual plans are great for frequent and long term travelers as they can save you money in the long run. If you intend on travelling a lot this year, consider this. On the other hand though, SafetyWing offers a month by month policy which you can stop and start with depending on how much you travel this may prove to be more cost effective.
- Senior/Ageing Travelers There is no age limit for Allianz insurance policyholders. Believe us, not all insurers offer this and we have had a LOT of queries from over 65s & over 70s who have struggled to find insurance elsewhere on the market.
- Traveling Families Allianz travel insurance policies may allow children under the age of 17 to travel with their parents for free, on selected plans. This is great for families with kids. My earliest travel memory is of a Spanish ER department, my parents were glad they have me on their policy otherwise my foot would still be bleeding 33 years later!
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How To File A Claim
To get reimbursed for losses covered by your travel insurance plan, youll need to file a claim. Allianz Global Assistance makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts. Then, choose how you want to receive payment for an approved claim.