Explore State Autos Options
Even though State Auto is a smaller company, it offers big insurance packages. From home to auto and practically everything in between, State Auto might be the right company for you.
If State Auto insurance reviews have piqued your interest, you should still shop as many companies as possible to find the best rates. Enter your ZIP code into our free tool today if youre interested in seeing what quotes might look like for you.
Is State Farm Good At Paying Claims
State Farm is generally good at paying claims. State Farm came in sixth place in J.D. Powers 2020 Auto Claims Satisfaction Study. The study found that people wait about 10 days on average for a claim to be resolved, but State Farm insurance reviews say customers may experience a shorter insurance claims process.
Below are a few sample reviews for State Farm.
Geico Car Insurance: 45 Stars
Popularly known as Geico, the Government Employees Insurance Company is the second-largest auto insurer in the United States. Its one of the few insurance carriers that allows you to do everything online. While its coverage options are similar to those offered by other companies, its low prices combined with several discounts make it worth consideration.
Like State Auto Insurance, Geico is a better choice for experienced drivers who have not had an at-fault accident within the last five years. However, you wont know how much youll pay unless you request a free quote.
Learn more about the provider in our Geico review.
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What Online Auto Insurance Tools Does State Auto Offer
State Auto is available in three levels so customers can customize their policy to get the car insurance coverage they want. The company also offers a number of enhancements and discounts to provide added value to your policy.
- Type of Feature
- Go online at any time to submit a claim or make a payment.
How Much Is Car Insurance
Heres a look at car insurance rates based on averages nationwide among the largest insurance companies.
|Type of driver|
|For drivers who were caught without insurance||$1,764|
|Rates are based on a female driver, age 30, insuring a Toyota RAV4 with liability coverage of 100/300/100 and collision and comprehensive insurance. Averages are based on rates from 10 large auto insurance companies.|
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State Auto Ratings Reviews Customer Satisfaction And Complaints
State Auto has a current excellent AM Best rating of A- for financial strength, meaning that the company should be able to pay out claims. The AM Best ratings measure the financial strength of an insurer based on a variety of factors involving credit and financial measurements.
State Auto does not make it onto the ratings for J.D. Power surveys. However, customer service reviews include positive ratings for overall customer satisfaction and claims handling. There are currently eight complaints against the auto insurance portion registered with the NAIC, mostly related to additional charges on consumers statements.
What Types Of Car Insurance Discounts Should I Look For
Ask about car insurance discounts when youre getting car insurance quotes. You can typically knock down your car insurance costs with discounts for:
- Buying multiple policies, such as auto and home insurance
- Insuring more than one vehicle
- Being a good driver
- If you have a student on the policy, a discount if theyre a good student
- If you have a college student on the policy, a discount if theyre away at school without a car
- Taking a defensive driving class if youre age 55 or older
- Paying your full car insurance cost up-front
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State Auto Insurance Cost And Discounts
Our rate estimates show that the cost of State Auto auto insurance for a 35-year-old driver in Maryland with a clean driving record and good credit score is $3,363 per year, but the cost of your State Auto insurance will depend on many factors.
Typically, there are cheaper auto insurance rates for safe, experienced drivers. Other factors that impact the cost of your State Auto Insurance include:
- Make, model, vehicle identification number , and year of the car
- How many miles you typically drive
- List of people who drive your car and each person’s driving record
- Your location
- Vehicle age and mileage
These factors along with your age and other personal, demographic factors about the drivers on the auto insurance policy will influence the price.
The good news is State Auto Insurance provides several ways to reduce your car insurance rates:
To see how insurance through State Auto Insurance would compare to coverage through other providers, use this tool:
Whats The Bottom Line
State Auto has a solid auto insurance program and offers some specific programs and discounts for drivers and homeowners over 45, which will make it an appealing choice for that market. Although online quoting is not available, there are other online services that keep the company up to date on expected technology.
There are no red flags in the reviews, and if they offer reasonable rates which cant be determined online then they are likely to be a strong competitor for other regional insurers, particularly in the 45+ age group. They also offer an ideal complement of insurance types, for people looking to bundle multiple policies with a single company.
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State Auto’s Car Insurance Policies
Though the available options may vary by state, State Auto typically offers three levels of auto insurance coverage to its customers: Standard, Protection Plus and Premier. All coverage levels include the standard auto insurance coverages, such as liability, medical payments, uninsured motorist liability, and comprehensive and collision insurance.
Drivers who are interested in more than just the typical coverages should consider State Auto’s Protection Plus and Premier offerings. Choosing one of these levels of coverage will give you the choice to add optional coverages that aren’t available to those who purchase the Standard car insurance package.
|Deductible is waived on repairs for vehicle glass and lights.|
|OEM parts||Having this coverage will insure that only OEM parts as opposed to potentially lower-quality aftermarket parts will be used when your car is repaired as a result of a covered loss.|
|Auto replacement cost total loss plus||For cars that are two model years or newer from the start date of the policy, this coverage will pay to replace your vehicle if it is totaled even if this amount exceeds its actual cash value. This coverage is similar to what other insurers call gap insurance.|
Highlight coverage: Autoxtended Endorsement package
There are two Autoxtended Endorsement packages: Autoxtended Plus and Autoxtended Premier. Below, we break down the key coverages and limits included in these packages.
Ology: How We Evaluated The Best Homeowners Insurance Companies
The insurance experts at Policygenius analyzed data from Policygenius quotes, the National Association of Insurance Commissioners, AM Best, S& P, and third-party review sites across nearly 30 insurance carriers to compile our list of the best homeowners insurance companies.
We focused on data across five key areas and weighted each category to correspond with the importance homeowners place on each when choosing a policy:
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State Farm Insurance Costs
On average, we found that State Farm is cheaper than many competitors. According to our estimates, good drivers can find full coverage policies for roughly $1,339. The estimates below apply to 35-year-old drivers with good credit and driving records.
|Car Insurance Provider|
|Save money if your car is equipped with an alarm or other approved anti-theft device.|
|Multiple Auto||Save up to 20% if two or more cars in your household are insured by State Farm and owned by related individuals.|
|Multiple Line||Save up to 17% by bundling your car insurance with one of State Farm’s other insurance products, such as life, renters, condo, or homeowners insurance.|
Accident forgiveness may be available for State Farm auto insurance customers who have been accident-free for nine years. However, you cant purchase accident forgiveness for your State Farm auto insurance policy.
Are State Auto Home Insurance Policies Eligible For The Safety 360 Discount
No, the State Auto Safety 360 discount offers lower premiums for safe drivers, so it is only available for car insurance policyholders. If you need home and auto insurance, you can apply for the Safety 360 discount for your car insurance policy and bundle your home and auto policies for additional savings.
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State Auto Car Insurance Rates And Discounts
We found that State Auto charges higher auto insurance rates than most competitors. In fact, for our 25-year-old and 30-year-old driver profiles, State Auto’s rates were more than double those of State Farm, the cheapest insurer. However, State Auto offered good quotes to teen drivers, charging more than 29% less than Progressive or Allstate.
State Farm Customer Service
According to J.D. Powers 2021 U.S. Insurance Shopping Study, State Farms quotes and shopping experiences are among the best for large insurers. In our research, we found the online quotes process to be easy to navigate. The online quotes system handles coverage for standard vehicles, but if you want insurance for a classic car or ATV, youll have to contact a State Farm agent instead.
In the J.D. Power Auto Insurance Studywhich measures customer satisfaction with auto insurance in 11 geographic regions across the United StatesState Farm scored very well, placing high in most regions and number one in Florida, New York, and the Northwest. Keep in mind that customer service may vary depending on your local agent.
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Why You Can Trust Bankrate
Founded in 1976, Bankrate has a long track record of helping people make smart financial choices. Weve maintained this reputation for over four decades by demystifying the financial decision-making process and giving people confidence in which actions to take next.
Bankrate follows a strict editorial policy, so you can trust that were putting your interests first. All of our content is authored by highly qualified professionals and reviewed by subject matter experts, who ensure everything we publish is objective, accurate and worthy of your trust.
Our insurance team is composed of agents, data analysts, and customers like you. They focus on the points consumers care about most price, customer service, policy features and savings opportunities so you can feel confident about which provider is right for you.
- We guide you throughout your search and help you understand your coverage options.
- We provide up-to-date, reliable market information to help you make confident decisions.
- We reduce industry jargon so you get the clearest form of information possible.
All providers discussed on our site are vetted based on the value they provide. And we constantly review our criteria to ensure were putting accuracy first.
State Auto Insurance Companies
Company Profile: STATE AUTO®Insurance CompaniesSTATE AUTO®Insurance CompaniesFinancial Stability:
- STATE AUTO®Insurance Companies has received an A+ rating from the A.M. Best Company.
- The ratings reflect State Autos strong capitalization, favorable earnings trend, and excellent regional market franchise. These attributes reflect its long-standing market presence, well-established agency relationships, diversified product offerings and adherence to sound underwriting fundamentals.
- 2019 Direct Written Premium more than $1.8 billion.
Employee, Customer and Community Oriented:Company Highlights:
- STATE AUTO® Insurance Companies has strengthened their foundation and are once again relevant in the insurance industry. Policy processing and billing systems have been rebuilt and all new products for personal lines and small commercial have been developed.
- Exited lines of business does not core to their strategy and most importantly, created a culture that provides a greater opportunity for success in a rapidly changing marketplace.
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Supplemental State Farm Car Insurance Coverage Options:
- Emergency Road Service: Pays for certain emergency roadside services, including towing, mechanical repair, fuel delivery, jump-starts, tire repairs, and locksmith services.
- Rental Reimbursement: Covers rental costs while your car is in the repair shop due to an accident. Policyholders must have comprehensive or collision coverage to add this coverage option.
- Rental Car Deductible: Covers your deductible expense if you have an accident in your rental car.
- Travel Expense: Covers hotel reservations, meals and transportation if you are involved in an accident more than 50 miles from home and your vehicle becomes inoperable. Policyholders must have comprehensive or collision coverage to add this benefit.
- Rideshare Driver Coverage: Extends your personal auto policy to protect you while youre working. Rideshare coverage may add 15% – 20% to your auto policy premium, and you can only get a personalized quote for it by calling a State Farm agent.
State Farm also insures a variety of recreational vehicles, including motorcycles, scooters, golf carts and ATVs, as well as boats and other watercraft. However, the availability and details of these policies vary by state.
Searching For Home Insurance
Saving on home insurance starts when youâre looking to buy your home. While some factors such as a security system or flood prevention tools like a sump pump or backflow preventer can bring down your premium, some homes are just expensive to insure. For instance, you canât change the age of your foundation, how far it is from a fire hydrant or how big it is and those factors may drive up insurance premiums.
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Are There Consumer Complaints Against The Company
State Auto has been accredited by the BBB since 1941, and currently has an A+ rating. There are a total of 70 customer service complaints in the past three years, with 23 of those closed in the past 12 months. For a company as large as State Auto those numbers are not high.
There are some negative customer reviews out there, as there are for all companies, but in general, the numbers are low. There are enough positive reviews to counter those complaints. It seems as though there is a lot of confusion in the customer service reviews between State Auto and State Farm, so it can be hard to tell to which company the complaint actually refers to.
Overall, theres nothing of concern in the complaints, either in volume or content.
More About Nationwide Insurance
Nationwide sells insurance for cars, classic cars, RVs, motorcycles, ATVs, scooters, golf carts and boats. For winter enthusiasts, Nationwide sells insurance for snowmobiles.
For drivers concerned about paying a high deductible in the event of an accident, Nationwide offers a vanishing deductible. Every year you go without an accident, you can earn $100 off your deductible, up to $500 total.
Nationwide also offers accident forgiveness, which helps drivers avoid a rate increase due to an at-fault accident. While you have to pay to add this coverage to your policy, it can help offset the premium increase that typically applies after an at-fault accident.
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How We Ranked The Top Car Insurance Companies
Our rankings are based on the number of LowestRates.ca users who, after applying for a quote, indicated that they wanted to be connected with the insurance agent or broker offering the rate. These users did not know the name of the car insurance company, just the rate.
Its a bit like a blindfolded taste test. Insurance companies spend billions of dollars on advertising to create a brand. At LowestRates.ca, we get down to basics. Were concerned with matching you with the insurance company that offers the right amount of coverage at the lowest price
State Auto Customer Reviews
|Easy to work with, highly reachable, personable employees. I recently had an issue after refinancing my home, but their support line took care of everything and even reached out to my new lender to make sure everything was square.|
|Always responsive to messages and assuring customers are satisfied. Prices are affordable. I have been a customer for over 10 years.|
|Had no issues when filing a claim with this company. Made the call after being rear-ended by another motorist, the claim was filed quickly.|
|My experience has been very good with State Auto, my premiums have been consistently low with little variation and payment methods are agreeable to me. Making policy and car changes has been effortless and smooth. Ate my age, 65+, I have discounts as well as for claim-free driving and a lifetime guarantee of renewal. Agent is good and cooperative, too|
|Good company. I haven’t had any issues with the insurance company. They sent my renewal information with ID cards two months in advance.|
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Liberty Mutual: Good Programs For Young Drivers
Average cost: $$Number of discounts: 17Usage-based insurance: RightTrack® in 42 states
Liberty Mutual can be a good auto insurance option for families with young or teen drivers. The insurer offers competitive rates and discounts, many of which are specialized for young drivers.
There are several additional coverage options alongside the standard insurance types, including:
- 24-hour roadside assistance
- Original parts replacement
- Auto loan/lease guaranteed asset protection
Liberty Mutual has an AM Best rating of A for its financial stability and ability to pay out insurance claims. The insurers customer service, however, has mixed reviews. Some customers report issues with communication, while others review the companys claims process positively.
Our team reached out to Liberty Mutual for a comment on these negative reviews and found that the provider says it always makes an effort to respond to customer complaints and is willing to work with customers to resolve any issues.
Liberty Mutual is often an affordable choice for policyholders with teen drivers. However, it may not be the cheapest option for other types of drivers. The auto insurer offers a number of discounts, including savings for homeowners, military, good students and drivers who remain accident-free.
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